Terms & Conditions – AngelCX.ai

Welcome to angelcx.ai

Please read these Terms and Conditions (“Agreement”) carefully before signing up. By signing up, you agree to be bound by this Agreement.

1) Parties

This Agreement is between VSynergize Outsourcing Pvt. Ltd. (“VSynergize,” “we,” “our,” or “us”) and the user (“Customer,” “you,” or “your”).

2) Use of the Service

• By signing up for angelcx.ai, you authorize VSynergize to enable a Voice AI agent on your website, mobile version etc..
• You grant permission for VSynergize to crawl, analyze, and use data from your website to train and improve the AI agent.

3) Permitted Use & Responsibilities

• You agree to provide accurate, current, and complete information.
• You are responsible for ensuring your website content complies with applicable laws and regulations.
• You warrant that you have the necessary rights and permissions to allow VSynergize to access, analyze, and use your website content for training purposes.

4) Intellectual Property Rights

• You retain ownership of your website content.
• All intellectual property rights related to the AI models, training data, and the AI agent, including improvements and derivatives thereof, remain the exclusive property of VSynergize.
• You agree not to reverse engineer, recreate, modify, or attempt to extract the source code or underlying algorithms of the AI models or services.

5) Data, Privacy, and Sharing

• Your data will be processed, stored, and shared with third-party cloud service providers, Large Language Models (LLMs), and other service providers necessary for delivering and improving the AI services.
• By agreeing to these terms, you acknowledge and consent that your data may be transmitted to and stored by third-party providers, located within or outside your country.
• You agree that your data may be used to train and improve our AI models.
• We will employ reasonable security measures to protect your data but are not responsible for breaches beyond our control.

6) Training and Customization

• You consent to VSynergize training the AI agent using data collected from your website and interactions.
• You understand that improvements and retraining may lead to changes in the AI’s responses over time.

7) Indemnity & Limitation of Legal Actions

• You agree to indemnify and hold harmless VSynergize, its affiliates, officers, and employees from any claims, damages, liabilities, costs, or expenses arising from your breach of this Agreement or misuse of the services.
• You agree not to sue or pursue any legal claims against VSynergize related to the AI’s responses, including but not limited to inaccuracies, wrong answers, or any damages resulting from use of the AI.
• VSynergize shall not be responsible or liable for any incorrect, misleading, or inappropriate responses generated by the LLMs or AI models.

8) Limitation of Liability

• To the maximum extent permitted by law, VSynergize shall not be liable for any damages, direct or indirect, arising out of or related to your use or inability to use the service, including damages caused by incorrect responses from AI models.
• Our total liability shall not exceed the fees paid by you for the last 3 months, if any, for the services.

9) Ownership & Restrictions

• All intellectual property rights in the AI models, underlying code, and derivatives remain with VSynergize.
• You shall not, directly or indirectly, reverse engineer, decompile, disassemble, recreate, copy, modify, or attempt to derive source code or algorithms related to VSynergize’s proprietary services.

10) User Data & Third-Party Service Providers

• Your data will be transmitted to, stored by, and processed through third-party cloud service providers, LLMS, and other relevant vendors for the operation, training, and improvement of the AI agent.
• By proceeding, you agree that VSynergize and its third-party providers have the right to handle your data as described, and you release VSynergize and these providers from any liability related to data processing and storage.

11) Changes to the Terms

• VSynergize may update these Terms and Conditions from time to time. Continued use of the service after changes indicates your acceptance of those changes.

12) Governing Law & Jurisdiction

• This Agreement shall be governed by and construed in accordance with the laws of Pune, India.
• Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of courts in Pune, India.

13) Miscellaneous

• No transfer of rights or obligations shall occur without prior written consent from VSynergize.
• If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
• This Agreement constitutes the entire understanding between you and VSynergize regarding the use of the Services and supersedes all prior agreements, whether written or oral.
• Any delay or failure by VSynergize to enforce any provision shall not be considered a waiver of those rights.
• You acknowledge that you have read, understood, and agree to these Terms and Conditions.

14) Contact Information

VSynergize.ai – Legal Department
Email: nazim.m@vsynergize.com
Phone: +91 97650 56980
Jurisdiction: Pune, India

By using this site and AngelCX.ai services, you agree to our Terms & Conditions.